- Debt collection in Hungary – Éva Tarczaly
- Know Your Client – Notes Steven Frieze
- EAPO – Liam de Feu
- General Economic Trends in SEE – Leon Zalar
- DC in different SEE Countries – Leon Zalar
- Speech by Yechiel Yaron
- Trends in global SR – Rune Ohlgren
- Introduction to Linkedin – Bill Mann
- Debt Collection in Canada – Brad Lohner (video)
- Final agenda Budapest GA
